Need help? E-Mail us at firstname.lastname@example.org
Email Customer Care
We are available at most times on e-mail at email@example.com
Your shipments are sent within 1 - 3 days, if there is any further delay you will be contacted or a notification will be put on our store. Please be aware of national holidays in Bayern, Germany, which are very different to other regions.
Returns & Exchange
You can return a product within 14 days of arrival, in Germany we will carry costs of the shipping, in EU you will have to carry the shipping costs back to us.
Here are some quick questions you might have during check-out. Do you accept any other payment methods? No. Do you accept tax-free invoicing for business customers? Yes, please contact firstname.lastname@example.org to get access to our BUSINESS[KEYS] site where you can input your VAT ID and get purchases with a small % off. Do I pay Bank Transfer payments after or before receiving the product? You need to pay bank transfer payments within 14-days after placing your order, your order will NOT be sent until the funds are cleared in our business bank account.